The World Health Net Ltd is committed to protecting your privacy. We understand the importance of ensuring that the personal information entrusted to us is protected and respected and we therefore treat personal data in accordance with our obligations under the Genera Data Protection Regulation.
Please read the following carefully to understand our views and practices regarding your personal information and how we treat it.
SECURITY & CONFIDENTIALITY
The Healthfile has to be secure and completely confidential. This trust cannot be broken. The information about you is your information and you need to know that the information will be available whenever needed and wherever you are, but only the people looking after you need to see it.
The healthcare professional looking after your symptoms has ‘professional responsibility’ or ‘duty of care’.
All clinical and administrative information is kept on The World Health Net’s secure servers held on the to the NHS DSP standards of confidentiality and security:
•No data is sent from these servers – you only see it if you log on
•The data is saved encrypted (jumbled up) so The World Health Net cannot even see it
•You can see the professional who looked at your Healthfile when, their position and why, fully date stamped
•You are able to view your own medical and administrative data
•Your registered healthcare professionals can view your medical information
•A healthcare professional who you are referred to will be able to see your medical information
HEALTHCARE PLANNING AND MEDICAL SAFETY
To help with checking that medications are safe and with the development of new medications health information is needed. To help with this The World Health Net will allow COMPLETELY ANONYMOUS data to:
•Local authorities to paying for healthcare and planning
•Health research organisations to test a new pharmaceuticals and you will only be involved in a trial if you choose
•Medical officers at pharmaceutical companies to monitor side effects and adverse events for people taking their drugs – only
•if you choose e.g. new expensive biological drugs for psoriasis to watch to see if they are safe
The World Health Net pledges to collect and hold information on behalf of patients only for their care from healthcare professionals.
•The World Health Net holds some administrative information for purposes of billing and processing of a Healthfile, butdoes not access healthcare information and cannot do so.
•The information is collected and displayed using two asecure socket layer key (SSL) is used when saving and displaying the information to the The World Health Net platform
•The World Health Net does not have access to this healthcare information and cannot use it and does not sell it to any third party
•When a healthcare professional records information on a Healthfile security data is collected as well including IP address for medicolegal reasons
•No data is transferred outside of the platform or outside of the country, information stays
•on one server and wherever you are in the world using the platform, information is held in the platform only, but not downloaded
•No promotional emails are used. Educational information may be delivered to the patient and healthcare professional homepages of the Healthfile
•Changes can be made to this privacy statement and will inform all users of the changes and what any changes mean
Registered healthcare professional – this is usually the family doctor who you register with. This registered doctor is able to view your Healthfile for your care. You can register healthcare professionals to look after you. You choose them.
Duty of care – if you are booked into a clinic, then that doctor is logged to you for a ‘duty of care’. If that doctor refers you to another doctor e.g. your family doctor refers you to a specialist, then the ‘duty of care’ is ‘tracked’ and allows that specialist to view your Healthfile for your care.
“Ownership” of data - your health information is jointly owned by you and the doctors who have cared for you:
you – because it is your health information
the doctor – because the doctor needs to know how he/she is performing to ensure that they look after patients to the highest standards
Clinics and hospitals - no information is ever sent outside your Healthfile. No email, no downloading, nothing. Loss of information is not possible with everyone in your care updating your single Healthfile.
Healthcare professionals using The World Health Net Platform for giving care The platform allows doctors and their clinic/admin team involved in your care plan to deliver healthcare safely and confidentially to you. A clinic or hospital will only be allowed to view and of your information if:
•you allow them to by registering one of their healthcare professionals in your patient admin
•you are referred to them by your registered healthcare professional
•You can see the professional who looked at your Healthfile,
•when, their position and why, fully date stamped
•Your full history is available to see on your timeline
Your private health insurer will not be able to view your Healthfile. If your private health insurer starts to use TWHN to process bill payments then only with your consent will you register the health insurer to your Healthfile.
The World Health Net will not transfer your data outside of the registered country. Backups of electronically stored data are taken regularly, with strong encryption used to protect all files.
Information we collect automatically with regards to each of your visits to our site and
we will automatically collect the following information:
• Technical information, including the Internet Protocol (IP) address used to connect your
computer to the internet, browser type and version, time zone setting, browser plug-in
types and version, operating system and platform; and
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream
to, through and from our Site (including date and time), pages you viewed or searched
for, page response times, download errors, length of visits to certain pages, page
interaction information (such as scrolling, clicks and mouse-overs) and methods used to
browse away from the page.
The data is stored on the server in a secure database and the user current session ID will be stored to the client PC.
• Our websites
and may, from time to time, contain links to and from the websites of third parties. If you follow a link to
any of these website, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CONTACT AND COMPLAINTS
Information Assurance Director at:
The World Health Net Ltd
Hesslewood Business Park
The World Health Net